Refund policy
Return & Refund Policy
Thank you for shopping with EVERYMART.
We want you to have a satisfactory shopping experience. Please read the following policy carefully before placing your order.
Return Eligibility
A return request may be accepted in the following situations:
- Product received is damaged.
- Product received is defective or not functioning as described.
- Wrong product has been delivered.
- Product received is materially different from the product ordered.
Return requests must be raised within [7 days] of delivery.
The product should be unused and, wherever applicable, returned with its original packaging, tags, accessories and other included items.
Damaged or Wrong Product
If you receive a damaged, defective or incorrect product, contact us as soon as possible with:
- Order number
- Clear photographs/videos of the product
- Photographs of the packaging
- Description of the issue
Our team will review the request and provide further instructions.
Non-Returnable Products
Certain products may not be eligible for return because of their nature, hygiene requirements, usage or other applicable restrictions. Product-specific return conditions, if any, will be mentioned on the product page.
Refund
Once the returned product is received and inspected, we will inform you whether the refund has been approved.
If approved, the refund will be processed to the original payment method or through another appropriate method, depending on the payment method used.
The time taken for the amount to appear in your account may depend on your bank or payment provider.
Order Cancellation
Cancellation requests should be made before the order has been shipped. Once an order has been shipped, cancellation may not be possible.
Contact
For return or refund assistance:
EVERYMART
Email: rohitw8264@gmail.com
Phone: +91 9112768264